Refund policy

 

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at blichtie27@gmail.com. Please note that returns will need to be sent to the following address: 

Maximum Effort Sports 6601 Opal Ct. 
Amarillo, TX 79124

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 


You can always contact us for any return question at blichtie27@gmail.com.

Monster Mallet Tools: 

1. Warranty Coverage
The Monster Mallet (the “Tool”) is warranted to the original purchaser by Maximum Effort Sports against defects in material and workmanship for one (1) year from the date of purchase. This warranty includes repair or replacement of any defective part(s) and applicable labor.

2. Scope of Liability
Maximum Effort Sports’ liability under this warranty is strictly limited to repairing or replacing defective components. All determinations regarding defectiveness or exclusions are at the sole discretion of Maximum Effort Sports.

3. Exclusions
This warranty does not cover damage or failure resulting from:

  • Improper installation, packaging, or handling

  • Accidents, misuse, abuse, or neglect

  • Unauthorized modifications, repairs, or alterations

  • Failure to perform routine maintenance

  • Use of non-approved accessories or parts

4. Authorized Repair Only
All warranty-related repairs must be performed by Maximum Effort Sports or an authorized service center. Unauthorized repairs or tampering with the Tool will void this warranty entirely.

5. How to Obtain Warranty Service
To initiate a warranty claim, the original purchaser must:

  1. Provide proof of purchase (invoice or receipt) showing the date of purchase

  2. Contact Maximum Effort Sports within the warranty period

  3. Follow return instructions and properly package the Tool for shipment to an authorized service location

Shipping costs related to warranty service are the responsibility of the purchaser, unless otherwise required by law.

6. Limitations & Disclaimers

  • This warranty applies only to the original purchaser and is not transferable.

  • Incidental or consequential damages (including lost productivity, business interruptions, or damages to other equipment) are not covered.

  • This warranty gives you specific legal rights. You may also have other rights depending on your jurisdiction.

  • To the fullest extent allowed by law, Maximum Effort Sports disclaims all other warranties, express or implied, including but not limited to merchantability or fitness for a particular purpose.

7. Manufacturer’s Rights
Maximum Effort Sports reserves the right to:

  • Determine whether the defect is covered under warranty

  • Repair or replace defective parts using new or refurbished components of equal quality

8. Governing Law
This warranty shall be governed by and interpreted according to the laws of the jurisdiction where the product was purchased. Local consumer protection laws may provide additional rights.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.


Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

 

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at blichtie27@gmail.com.